Method
How we build custom ERP software.
Nothing gets built until it matches how you work.
Most software projects fail in the same place: the gap between what the business does and what the developers understood. Our process exists to close that gap before a single screen is built.
Map // Draw // Build // Run
From how you work today to a system that fits it.
01 / Map
We learn how work actually moves.
We sit with the people who do the work, not only the people who sign off on it. The storekeeper, the site supervisor, the person raising invoices. Each of them knows something about your business that isn't written down anywhere.
We trace how orders, stock, money and information move through your business today, including the workarounds, the side spreadsheets and the WhatsApp groups that hold it all together.
You getA written map of your workflow, and a clear scope for what the system needs to do.
02 / Draw
You see it before we build it.
Screens, fields, approvals and reports are laid out and agreed first. You see exactly what your team will see, in your terms, before any code is written.
This is the cheapest point to change anything, so we encourage you to be demanding here.
You getAn agreed design of every screen, and the order in which parts will be built.
03 / Build
Built in stages, tested by your team.
The system is built in stages rather than delivered in one piece at the end. Each stage goes in front of the people who will use it, early, while changes are still easy to make.
Feedback from your team shapes the next stage. By the time the full system is ready, most of it has already been used.
You getWorking parts of the system at each stage, tested with real people and real data.
04 / Run
Live, then looked after.
Your existing data comes across, your team gets trained on their own screens, and the system goes live.
Then we stay on. Businesses change, and the system changes with them. That is what the all-inclusive retainer is for.
You getA live system your team uses daily, and a team that keeps it running and evolving.
What we need from you, and what we won't do.
What we need from you
- Time with the people who do the work, mostly during the mapping stage.
- Access to the spreadsheets, documents and tools you use today.
- One person who can make decisions and sign off each stage.
- Honest feedback when something doesn't fit. That's how it gets right.
What we won't do
- Sell you features you don't need because they're on a pricing tier.
- Force your business into a template and call it customisation.
- Build for months without showing you anything.
- Hand over the system and disappear.
Three layers, shaped to your business.
Model 01 // Relay
Field operations
Jobs, site updates, material flow and crews, visible to the office in real time.
How Relay worksModel 02 // Ridge
Inventory and accounting
Stock, purchases, invoices and payments on one ledger that always agrees.
How Ridge worksModel 03 // Radius
Sales and CRM
Leads, quotes and contracts built around the way you actually sell.
How Radius worksAbout the process.
How long does it take to build a custom ERP?
How much of our team's time will this take?
What happens to the data in our spreadsheets?
What does it cost?
Talk directly with us. We'll build exactly what you need.
No salespeople. No endless discovery calls. Just one clear, one-on-one technical conversation.